Security

How to reset account password?
Merchants are provided with a default account username and password for the Curlec portal during the onboarding process. However, merchants are able to chan...
Mon, 14 Jun, 2021 at 7:27 PM
What is two-factor authentication
We provide enhanced security measures for merchants during login via our two-factor authentication process. Two-factor authentication adds an additional lay...
Mon, 14 Jun, 2021 at 7:26 PM
How to set up two-factor authentication?
To enable two-factor authentication, kindly get in touch with our support team at  support@curlec.com. Initial setup for first time login: Install ...
Mon, 14 Jun, 2021 at 10:24 PM
How to set password strength?
Merchants can set the login password strength when creating a password for new users or when resetting existing passwords. The strength of this password can...
Mon, 14 Jun, 2021 at 7:24 PM
How to log in using two-factor authentication?
After setting up two-factor authentication for the first time, merchants do not need to scan the QR code for subsequent logins. During subsequent logins...
Mon, 14 Jun, 2021 at 7:26 PM
Using a new phone for two-factor authentication
The Google Authenticator application for two-factor authentication is linked to the phone of a specific user. When a merchant changes their phone, they woul...
Mon, 14 Jun, 2021 at 10:29 PM