Collection is the action of "pulling" funds from customers' bank accounts into a merchant's bank account. This is done by submitting a col...

Scheduled Collections give a preview of the overall collections generated, both manually and automatically by sorting them in a queue. With this function, m...

Auto Collection and Scheduled Collection are very similar in which they both automate collections on a recurring basis. The main difference between them is ...

Manual collection is useful when you wish to perform collection from their customers upon demand. Manual collection is generated on a specific date. To g...

When setting up a mandate, one or more "details" can be added to the mandate. An example of a use case for having multiple "details" is ...

By default, Curlec will automatically generate collection files for mandates on a recurring basis. Before creating a mandate, it is advisable to configure t...

To set up Scheduled Collections: Click on the main menu. Select “Settings” - “Scheduled Collections”.  Configure settings for each collection frequ...

Manually generating a Scheduled Collection is similar to manually generating a collection with mandate. Note that merchants need to configure the settings f...

Instead of performing individual collections, Curlec offers a batch upload function which allows you to perform multiple payment collections at once. You wi...

After a mandate is approved, merchants have the permission to collect recurring payments from customers. There might be cases where the collection amount an...