Auto Retries for manual collections and collections generated via API can be enabled by merchants using Auto Collections and Scheduled Collections. Auto Retries will occur in the event the collection status is returned to Curlec as "Insufficient Funds".

To do this:

  • Click on the main menu.

  • Select “Settings” - “General”.

  • Click on the “Collection” tab on the top bar.

  • Tick on the “Collections Auto Retry” checkbox.

  • Specify the maximum number of retries.

  • Choose your preferred Auto Retry schedule.

  • Click on “Save” and refresh the page.