To set up Scheduled Collections:

  1. Click on the main menu.

  2. Select “Settings” - “Scheduled Collections”. 

  3. Configure settings for each collection frequency tab:


  • Collections recur daily.


  • Set the collection schedule for weekly recurring collections.


  • Collections recur once every two weeks.


  • Set the collection schedule for monthly recurring collections.


  • Collections recur once every 3 months.


  • Set the collection schedule for yearly recurring collections.

        4. Set your Collection Amount based on the following:

  • Default to Maximum Amount Per DD Transaction means the collection amount is the maximum amount per DD transaction agreed when you sign your customers up.

  • Set Specific Amount on DD Transaction For All Collection means the amount that you collect can be set specifically for all mandates in one collection.

  • Based On Collection Amount/ Default Maximum Amount means it is based on the collection amount that was set. You could collect any amount below the maximum. 

        5. Set up the payment collection for a specific date:

  • Select a fixed date in the “Schedule Occur on” field, whether you want it to be on the 1st, 2nd, 3rd or etc of each month

  • You can also choose to tick on the Enable Collection On Mandates Effective Date box to set collection on the Effective Date of each mandate. 

        6. Click "Save" and refresh the page.