In the event merchants would like to suspend Payouts to a particular payee, they may deactivate the payee's record. Note that this does not remove a payee from the list of payees. 


To deactivate a payee:

  1. Click on the main menu.

  2. Select “Payouts” - “View Payees”.

  3. Look for the payee you wish to deactivate.

  4. Click on the pen icon Update Payee”.

  5. Scroll to the bottom of the Update Payee form and click Deactivate.

  6. Payee status updated to Inactive.