We deposit CFT files into the server as instructions for Direct Debit collection.
OCBC picks up the CFT files from the server.
OCBC deposits ACK files (positive/negative) to acknowledge the receipt of CFT files.
After collection is completed, OCBC will deposit RET files into our server to be picked up by us for updating the collection status.
Direct Debit Transfer Schedule
* The cut-off time for Direct Debit collection file transfer is 4pm daily (weekdays). For merchants wishing to collect before the daily cutoff time, we recommend to generate CFTs by 3.55pm so that we have ample time to upload the CFTs to the bank's server.