Customers cannot edit their mandate details themselves. Instead, the merchant will have to do it on their behalf.

If customers wish to edit their mandate details:

  1. Note the changes requested.

  2. On the Curlec portal, search for the specific mandate in “View Mandates” and edit accordingly. See the step-by-step guide here.

  3. Editing the mandate will send the mandate to the customer via email for re-authorisation, there will be a maintenance fee of RM1.