List of terms commonly found when using Curlec services.
Application Programming Interface (API)
A form of communication between applications that allow merchants to integrate with Curlec services.
A process whereby customers complete a mandate or Instant Pay form to permit merchants to collect recurring or one-off payments, respectively. A RM1 FPX fee is charged when authorising a mandate.
A function that automatically generates and uploads payment collection (CFT) files to the bank according to the recurring collection settings configured on the mandate.
|A function performed by our system to re-attempt an unsuccessful collection on behalf of the customer's bank by automatically generating a new collection file. The number of retry iterations is capped at 99 but it is recommended to be kept below 20. |
|An action performed by the customer's bank to re-attempt an unsuccessful collection by automatically generating a new collection file on the next working day. The number of retry iterations is capped at 4 for most banks, but not all banks offer this function. |
A function that allows merchants to create multiple mandates or payment collections by uploading an Excel template to the portal.
A payment method that allows merchants to collect recurring or one-off payments from their customers via credit/debit cards.
Collection File (CFT)
A file uploaded to the merchant bank’s folder as an instruction for payment collection. A collection file can contain one or more collection items.
|The period, starting from the effective date, at which a mandate cannot be terminated. It is a rule that applies to a specific mandate or all mandates, as determined by the settings.|
A payment method that allows merchants to collect recurring payments from their customers’ bank accounts directly, without going through card processing networks such as MasterCard or Visa.
A function that allows merchants to collect initial payments from customers when setting up a mandate.
The date when a mandate becomes active. This can be set when completing the mandate form.
Enrolment report (ENRP)
A report that contains customer’s bank details, sent to us by the merchant’s bank at most 2 days after a mandate is approved.
|The date when a mandate will be terminated. Collections cannot be made from this date onwards. A mandate can be set to have no expiry date.|
Financial Process Exchange (FPX)
An online payment gateway that allows real time payments using a current account/savings account (CASA) or FPX Credit Card account.
A payment method that allows merchants to instantly collect one-off payments from customers via FPX or card payment gateways.
An authorisation form given by customers for allowing merchants to directly collect payments from their customers’ bank accounts or direct/credit cards.
|PayNet||The national payments network and shared central infrastructure for Malaysia’s financial markets.|
An online dashboard that allows merchants to access Curlec services such as creating a mandate, generating payment collections, monitoring day-to-day transactions and more.
The date when we receive the ENRP file from the bank. The response date will be 1-2 days after the transaction date.
Response (RES) report
A file returned by the merchant’s bank that updates the status of collection, it is typically received 1-2 working day(s) after the collection file is uploaded to the bank.
A function that automatically schedules collections according to the recurring collection settings configured on the mandate, while also providing a preview of upcoming collections.
A function that allows merchants to pre-set recurring payment plans for customers to subscribe to in their mandate form.
The date when a customer has made the RM1 payment to authorise a mandate.
A process that replaces sensitive debit/credit card data with a unique identification code during the recurring card payment transactions for greater security purposes.
Two-factor authentication (2-FA)
An additional layer of security to the login process, making it harder for attackers to gain access to our merchants’ accounts.