Manually generating a card collection is similar to manually generating a collection with mandate. The status of a card collection will be updated within 30 minutes after being generated. You may check the list of response codes returned from banks here.

The funds will be settled 2 business days after the collection date.

To collect payments from a credit/debit card manually:

  1. Click on the main menu. 

  2. Select “Collections” - “View Enrolments”.

  3. Select the credit/debit card mandate(s) you wish to perform payment collections.

  4. Click Generate Collections at the top left corner of the page.

  5. Confirm the details and collection amount.

  6. Click on “Generate”.

Note that the collection will only be generated if the "Upload To Bank Server?" checkbox at the top is selected.