Merchants can use the Auto Generate Mandate Reference function to automatically generate a reference number for each mandate. This mandate reference number can be configured to follow a standardised pattern.

To automatically generate mandate references:

  1. Click on the main menu.

  2. Select “Settings” - “General”.

  3. Click on the “Mandate” tab on the top bar.

  4. Click on the checkbox to enable/disable the “Automatic Generate Mandate Reference”. 

  5. Change and configure the “Mandate Reference Number Pattern” accordingly.

  6. Click on “Save” and refresh the page.