A mandate form is used when creating a mandate. It may be completed by either a merchant or their customers, but it has to be authorised by the customers. Merchants can customise the fields that appear on the mandate form. The following configurations can be made to the form:

Display names
Edit the display names of each field
Set the fields to be mandatory
Set for fields where no input is required
Hide some of the fields
Default value
Set the default value that appears on the fields
Max length
Set the maximum length of the input
Change the order of fields appearing on the form
Set default 
Reset the configurations back to default

To configure the mandate form:

  1. Click on the main menu.

  2. Select “Settings” - “Mandate Form”.

  3. Make the necessary changes.

  4. Click on ‘Save’ and refresh the page.